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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bill Scott

Bill Scott

May 28, 2025

1  out of  5
rating by Bill Scott
"Won't return calls. Won't respond to emails. State Farm is the worst and this agent wants nothing to do with getting involved to help his customers. WhT a joke"
Profile photo of Angela Chastain

Angela Chastain

June 26, 2023

5  out of  5
rating by Angela Chastain
"William McNeil helped with my insurance He got me a lower rate than I was paying and was a pleasure to do business with. He took care of all of my needs, never pushy. Made sure I had everything I needed. He made it very easy to switch!!"
We responded:
"Hey Angela! I am so happy to see William made your switch so easy! Our team here at Jeremy Higginbotham State Farm will always be there for you and all of your insurance needs!"
Profile photo of Ketura Camacho

Ketura Camacho

March 15, 2023

5  out of  5
rating by Ketura Camacho
"It was a pleasure working with Justin Estes today! He was so patient and pleasant answering all my questions and giving me information on how I can save on my policy! 10/10 customer service!"
We responded:
"Thank you for putting trust in our agency with your insurance needs. We are happy to hear that Ketura was able to assist you so efficiently and effectively!"
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Angela Kennedy

February 3, 2023

5  out of  5
rating by Angela Kennedy
"Mitchell was very knowledgeable and easy to work with. He really saved me a lot of money! I recommend this insurance company 💯 per cent!"
We responded:
"Hi Angela! Thank you so much for taking the time to share your kind words with us! We strive to provide our State Farm family with a stress-free insurance experience so we are so glad that was reflected in your visit. I'll be sure to pass on your excellent review to Mitchell - it will make his day!"
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Chris Rush

November 4, 2022

5  out of  5
rating by Chris Rush
"This agency does a great job giving the right coverage with affordable prices. They were a big help to me in making a few changes in my policy. Very happy with the service I get every time I call the office. Thank you for helping me out!"
We responded:
"Chris, Thank you for letting us help to protect your family! We are super thankful for customers like you. Jeremy"
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symmetry60

November 3, 2022

5  out of  5
rating by symmetry60
"I can't recommend this agency enough. They walked us through our policies and helped us find the insurance that fit our needs the most. Everyone that me and my wife have spoken too there has been very friendly and knowledgeable."
We responded:
"Thank you for your detailed review! It means a lot to us that you took the time to share your kind words with us and the rest of our community. We are always happy to help walk our customers through every step of the insurance process. We're grateful that we had the opportunity to serve you! "
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Tom Servo

October 26, 2022

5  out of  5
rating by Tom Servo
"Great service! Andrew was extremely helpful and knowledgeable. He walked through all the details and really helped me understand all my options. Very highly recommended."
We responded:
"Hi Tom! Just wanted to let you know how much your review means to us here at Higginbotham Insurance Agency. We do all we can to provide our customers with the best service, and it makes our day to hear that we could do that for you. Thanks again, and have an amazing day!"
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Kyle Mcquiston

October 24, 2022

5  out of  5
rating by Kyle Mcquiston
"Great people and incredible service! It's refreshing to see that customer service/support still exists. Jeremy is a pleasure to work with. Keep up the good work!"
We responded:
"We're so grateful that you took the time out of your day to share your excellent review with us, Kyle. It fills us with pride to know that our insurance services are valued by our community. Thank you so much!"
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Dave Collier

October 23, 2022

5  out of  5
rating by Dave Collier
"Quick quote and responsive staff answered all my questions. Took extra time to make sure coverage was correct."
We responded:
"Hi Dave! Our team enjoys doing what they do because of customers like you! We will always go the extra mile to serve you with all of your insurance needs. Thank you so much! The Higginbotham Insurance Agency Team"
Profile photo of Nate Berry

Nate Berry

October 16, 2022

5  out of  5
rating by Nate Berry
"Pahsha did an incredible job at helping me fully understand each and every part of my policy and create a bundle that best protects me and my family. I’ve called in a few times and they answer the phone right away and have been super helpful. If you’re tired of having to connect to a call center every time you have a simple question make the switch and ask for Pahsha."
We responded:
"Thank you for your kind words, Nate! It makes our day to hear that we were able to provide you with a 5-star experience. Our team works hard to fully understand each of our customer's situations and create insurance bundles according to their specific needs. We'll make sure Pahsha receives your kind words - she will really appreciate this excellent recommendation. Thanks again!"
Profile photo of Sandra Bazemore

Sandra Bazemore

April 24, 2022

5  out of  5
rating by Sandra Bazemore
"I had the pleasure of working with Brianna and Chase, they took great care of me and helped me get my home and auto switched over seamlessly. I could not recommend this office enough!"
We responded:
"Sandra, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help you protect what matters most."